An AI workforce with the security and governance you require

Built for security and compliance review

Boom is built to SOC 2, GDPR, ISO 27001, and ISO 42001 standards, with those certifications in process. Data handling, PII boundaries, encryption, and retention are designed in, not bolted on.

Single sign-on, role-based access, and full audit trails mean every action is attributable and your reviewers can see exactly who did what, when.

• SSO and role-based access control
• Audit trails on every conversation and change
• PII boundaries, encryption, and clear data residency
• SOC 2, GDPR, ISO 27001, and ISO 42001 posture, certifications in progress

One platform across many teams, with control over each

Product, growth, customer success, and operations can each run their own customer work on Boom while sharing the same underlying context and one shared inbox. Permissions and views are scoped per team, so each group sees and does only what it should.

You give Boom an outcome and govern how it pursues it: who it can reach, on which channels, with which guardrails. The workforce executes inside the lines you draw.

A workforce that gets sharper without losing control

Each company gets one context-rich agent that improves itself from feedback, so the more your teams use it, the better it understands your customers. That accumulated context stays inside your governed environment.

The customer record is shared across WhatsApp, voice, and web chat, so whoever picks up a conversation, the agent or your team, is working from the same context instead of a partial view.