Every channel
WhatsApp, Instagram, Facebook, email, SMS, voice, web chat and push.
Backed by Y Combinator
Turn conversations into revenue
Boom converts, onboards, activates and retains your customers across every channel.
Book a demoTrusted by teams that grow with Boom
One agent, every stage
Wherever customers drop off, Boom steps in
Lead conversion
Answers every lead in seconds and hands you the hot ones.
Onboarding & activation
Gets signups past the step where they quit.
Revenue recovery
Recovers abandoned carts, failed payments and lapsed customers.
Operations
Takes orders, books appointments and runs workflows in chat.
Churn recovery
Wins back the customers you can save, and learns why the rest left.
Customer research
Interview depth at survey scale. Themes in a week.
Customers
Read moreCustomer stories
- Fintech
Bitso hears from its users what makes them buy, hold, and come back
- SaaS
AnswerThis interviews researchers to learn what they need from their tools
- Healthtech
Terapify checks in with patients between sessions so no one drops out of therapy
Channels
Deploy your Boom agent across every channel
Omnichannel agents
Talks like your best rep. Knows when to offer and when to stop.
Journeys
One journey that adapts to each person.
Extraction
Every reply becomes data you can query.
Human hand-off
Hands off to a person with a summary and the full thread.
The platform
The Boom platform
Edit it by chatting
Describe the change like you'd tell a teammate. It drafts the edit.
Approvals
Every change is a diff. Nothing ships without your approval.
Guardrails
Every reply is checked against your rules first.
Tools
Your endpoints become tools the agent can call.
Developers
Explore docsEverything in the product is in the API
REST API
Everything in the product, one request away.
- Customer data
- People, events and custom objects.
- Segments
- Build, preview and evaluate audiences.
- Initiatives
- Create, launch and read transcripts.
- Journeys
- Author, validate and publish.
await fetch(`${BOOM}/initiatives/ini_91bd/participants`, {method: "POST",headers: {Authorization: `Bearer ${API_KEY}`,"Content-Type": "application/json",},body: JSON.stringify({people: [{externalId: "cus_4821",phoneNumber: "+5215512345678",}],}),});
MCP server
Give Claude, Cursor or VS Code the full API. One link, no keys.
- Claude and Claude Code
- Add it as a connector, or with one command.
- Cursor and VS Code
- One line in your MCP config.
- Your organization only
- Access follows your Boom login.
// .cursor/mcp.json{"mcpServers": {"boom": {"url": "https://www.useboom.ai/mcp"}}}// or, in Claude Codeclaude mcp add --transport http boom https://www.useboom.ai/mcp
Human in the loop
The agent escalates what it shouldn't close. Your team works one queue.
Every channel in one place
WhatsApp, email, SMS and voice.
Take over in one click
With a summary and the full thread.
A note for the team
What it checked, what the customer wants, what's next.
Safety
Learn moreSafety, built in
Every reply, checked
Every message is checked against your guardrails before it sends.
A person can always step in
Take over any conversation, at any point.
Your data stays yours
We never train models on your conversations.
Enterprise-grade security
Role-based access and encrypted data, built to SOC 2 and GDPR.
“We set out to be the most human pharmacy. With Boom we follow up with every patient personally, not just the ones we had time for. NPS of 93, orders recovered that we used to write off, and no new headcount.”
Alejandro
CEO & co-founder, Vitau
Frequently asked questions
Questions you're about to have
What does Boom actually do?
Boom runs real conversations with your customers on the channels they already use. It asks the follow-up, acts on the answer (collects payments, wins customers back, qualifies leads) and turns every conversation into data you can report on.
Which channels does it work on?
WhatsApp, Instagram, Facebook, SMS, email and voice. One agent and one memory across all of them, so a customer who switches channels stays in one conversation.
How is this different from sending a survey?
A survey stops at the answer. Boom asks the next question. “Too expensive” becomes which plan they would have kept. Interview depth, survey scale.
Does it replace my customer team?
No. It takes the volume your team never reaches, and hands off the moment a person should step in. Your team sees every thread.
How long does it take to get running?
Days. Connect a channel, pick who to reach, and review the first conversations before going to full volume.
How do you handle our customer data?
Every conversation is scoped to your organization, with access control and a full audit trail. Boom is built to SOC 2, GDPR, ISO 27001 and ISO 42001 standards, and those certifications are in progress.