Edit by chatting
Ask for a change like you would a teammate, and it drafts the edit.
Shape your agent by talking to it
Describe a change in plain words, review the draft, and approve it. Nothing goes live without you.
What it does
Everything the agent knows, in one place
Who it is, how it speaks, its limits, and its tools, each in its own section.
Approve every change
Each edit arrives as a diff; approve it and the agent uses the new version.
Guardrails on every reply
Rules for what it can and cannot do are checked before each message goes out.
Your tools, mid-conversation
Your endpoints become tools it calls mid-conversation, like looking up an order or checking stock.
The context
Sections, not one giant prompt
Who it is, how it speaks, its policies, terms, channels, and tools each get a section. Search across all of it and see recent changes.
The loop
Ask, review, approve
Ask it to change your business hours. It reads the right documents and proposes the edit. Approve once, and it updates everywhere.
How it works
From a sentence to a live change
- 1
Describe the change
Say what should be different, in plain words.
- 2
It finds the context
The Studio searches the agent’s sections and documents.
- 3
Review the diff
See exactly what changes before anything ships.
- 4
Approve, and it is live
The agent uses the new version on every channel.
FAQ
Questions about Agent Studio
Can a change go live without someone approving it?
No. Every edit arrives as a diff you review, and nothing reaches customers until it is approved.
Do I need to write prompts?
No. You describe the change in plain words and the Studio drafts the edit in the right section for you.
Can the agent use our own systems?
Yes. Your endpoints become tools the agent can call mid-conversation, such as placing an order or checking a delivery window.
See what the Studio connects to
See the Studio on your own agent
Book a 15-minute walkthrough and we will make a live change with you.